supporting our users through both direct support interactions as well
as scalable solutions, and on improving the health of our products by
helping people understand how to use them. Those who join our teams
are very passionate about solving people?s issues, and are strong
advocates for the Facebook community. We need influencers who can
align cross-functional partners to ensure the best possible experience
for our platforms. If you like helping people, Community Operations is
for you. This role is for a Manager on the Dangerous Organizations and
Individuals Process team within Community Operations. Process teams
drive the operational protocol to scale our enforcement of the
community standards to our community of 2 billion people. The team
owns the operational health and design of key workflows and metrics
and identifies and drives improvements in those aligned to core
metrics. The teams are subject matter experts in the abuse areas they
support and leverage this to maintain an overall picture of the
roadmap for the abuse area. The Dangerous Orgs and Individuals Process
team drives these efforts to fight extremist content on our platforms
in close partnership with a large cross functional team. On this team,
you will have the opportunity to directly protect the safety of the
Facebook community by leading a team responsible for building
protocol, strategies and operations to reduce the prevalence of
extremist content and prevent real-world harm. We are seeking a
seasoned manager, and a resilient self-starter who thrives in driving
structure in ambiguous spaces, working in fast paced environments and
leveraging strong strategic and critical thinking skills to define
solutions to new problem sets. You have a passion for developing
others and bring out the best in your team. You are an influencer who
will work directly with our cross-functional team (engineering,
product, etc.), as well as all of the teams within Global Operations,
to scale projects from inception to launch.Manager, Dangerous
Organizations and Individuals Responsibilities
* Provide mentorship, guidance and career development to members of
your team
* Lead and enable a high-performing team to deliver on goals by
providing superb 1:1 support, and enabling deeper, more scalable
solutions
* Help shape team strategy and vision, establish team goals and work
with direct reports and leaders across the organization on strategies
for executing, measuring progress and sharing results
* Deliver projects involving quantitative analysis, industry
research, and strategy development, working directly with global
cross-functional teams to implement next-generation community
experiences through process, policy and product improvements
* Be able to effectively zoom in and out to address near term
business needs as well as setting a long-term strategy for Community
Support
* Build strategic relationships with global and cross-functional
partners to drive improvements to the community support experience
* Communicate process, policy and product concepts effectively to
leadership, business and cross-functional partners
Minimum Qualifications
* **Apply on the website**+ years of experience working in
operations, domains such as online operations, informational systems,
compliance, risk management, policy, legal operations or management
consulting
* 3+ years of people management experience
* Demonstrated experience influencing across functional boundaries
and/or globally
* Experience working with product, engineering or technical teams
* Analytical and problem-solving experience
Preferred Qualifications
* Experience working in the technology sector or other relevant
fast-paced environments
* Experience in working within the Trust & Safety, Security or
Dangerous Organizations industry
LocationsData CenterAbout the Facebook company Facebook&#**Apply on
the website**;s mission is to give people the power to build community
and bring the world closer together. Through our family of apps and
services, we&#**Apply on the website**;re building a different kind of
company that connects billions of people around the world, gives them
ways to share what matters most to them, and helps bring people closer
together. Whether we&#**Apply on the website**;re creating new
products or helping a small business expand its reach, people at
Facebook are builders at heart. Our global teams are constantly
iterating, solving problems, and working together to empower people
around the world to build community and connect in meaningful ways.
Together, we can help people build stronger communities ?
we&#**Apply on the website**;re just getting started. Community Operations&#**Apply on the website**; focus is on
supporting our users through both direct support interactions as well
as scalable solutions, and on improving the health of our products by
helping people understand how to use them. Those who join our teams
are very passionate about solving people?s issues, and are strong
advocates for the Facebook community. We need influencers who can
align cross-functional partners to ensure the best possible experience
for our platforms. If you like helping people, Community Operations is
for you. This role is for a Manager on the Dangerous Organizations and
Individuals Process team within Community Operations. Process teams
drive the operational protocol to scale our enforcement of the
community standards to our community of 2 billion people. The team
owns the operational health and design of key workflows and metrics
and identifies and drives improvements in those aligned to core
metrics. The teams are subject matter experts in the abuse areas they
support and leverage this to maintain an overall picture of the
roadmap for the abuse area. The Dangerous Orgs and Individuals Process
team drives these efforts to fight extremist content on our platforms
in close partnership with a large cross functional team. On this team,
you will have the opportunity to directly protect the safety of the
Facebook community by leading a team responsible for building
protocol, strategies and operations to reduce the prevalence of
extremist content and prevent real-world harm. We are seeking a
seasoned manager, and a resilient self-starter who thrives in driving
structure in ambiguous spaces, working in fast paced environments and
leveraging strong strategic and critical thinking skills to define
solutions to new problem sets. You have a passion for developing
others and bring out the best in your team. You are an influencer who
will work directly with our cross-functional team (engineering,
product, etc.), as well as all of the teams within Global Operations,
to scale projects from inception to launch.Manager, Dangerous
Organizations and Individuals Responsibilities
* Provide mentorship, guidance and career development to members of
your team
* Lead and enable a high-performing team to deliver on goals by
providing superb 1:1 support, and enabling deeper, more scalable
solutions
* Help shape team strategy and vision, establish team goals and work
with direct reports and leaders across the organization on strategies
for executing, measuring progress and sharing results
* Deliver projects involving quantitative analysis, industry
research, and strategy development, working directly with global
cross-functional teams to implement next-generation community
experiences through process, policy and product improvements
* Be able to effectively zoom in and out to address near term
business needs as well as setting a long-term strategy for Community
Support
* Build strategic relationships with global and cross-functional
partners to drive improvements to the community support experience
* Communicate process, policy and product concepts effectively to
leadership, business and cross-functional partners
Minimum Qualifications
* **Apply on the website**+ years of experience working in
operations, domains such as online operations, informational systems,
compliance, risk management, policy, legal operations or management
consulting
* 3+ years of people management experience
* Demonstrated experience influencing across functional boundaries
and/or globally
* Experience working with product, engineering or technical teams
* Analytical and problem-solving experience
Preferred Qualifications
* Experience working in the technology sector or other relevant
fast-paced environments
* Experience in working within the Trust & Safety, Security or
Dangerous Organizations industry
LocationsData CenterAbout the Facebook company Facebook&#**Apply on
the website**;s mission is to give people the power to build community
and bring the world closer together. Through our family of apps and
services, we&#**Apply on the website**;re building a different kind of
company that connects billions of people around the world, gives them
ways to share what matters most to them, and helps bring people closer
together. Whether we&#**Apply on the website**;re creating new
products or helping a small business expand its reach, people at
Facebook are builders at heart. Our global teams are constantly
iterating, solving problems, and working together to empower people
around the world to build community and connect in meaningful ways.
Together, we can help people build stronger communities ?
we&#**Apply on the website**;re just getting started.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
